About Intelligent Automation for Banking

Many in banking see the impact of Covid-19 as a watershed moment for the sector. With rising challenges in many fronts from changing customer demands, competition from new market entrants, sophisticated financial criminals and continuing waves of regulatory requirements while they strive to grow profits and market shares.

Only banks who can adapt quickly to changing market conditions and set the benchmark for an industry that has often been seen as slow to embrace the opportunities presented by new technologies will be a winner.

To address these challenges, banks and financial services firms need to focus on achieving the next level of connectivity and drive their businesses into the digital age, by leveraging new technologies such as AI, Machine Learning, Natural Language Processing and Digital Interfaces, optimising the power of Robotic Process Automation (RPA) platforms in order to remain ahead of competition.

The Intelligent Automation for Banking DigiConnect will bring together Banking and Financial Services industry leaders, stakeholders and experts from across the region to exchange ideas on the impact of Covid-19 on the sector and the role that Intelligent Automation will play in delivering to it new set of priorities. It will set out examples of how customers are using enabling technologies such as OCR and Machine Learning to achieve increased value to their business in areas such as trade finance and anti-money laundering.

Benefits of Attending Intelligent Automation for Banking DigiConnect

Discover how automation can help you improve operational efficiency and transform customer experience across services and technologies

Find out how RPA can help your organisation do more with less, freeing up employees’ time to focus on tasks that require uniquely human qualities — such as emotional intelligence, reasoning, judgment, and direct customer interaction.

Improve your customer experience by optimising and managing processes that increase efficiencies and keep costs low


Virtual Boardroom Agenda

Time zone: Gulf Standard Time (GMT+4)

Time Activity
11:00 – 11:05 Welcome note
11:05 – 11:10 What does it take to scale automation for maximum business impact?

Fawwaz Qadan,Region Executive Middle East, Blue Prism
11:10 – 11:45 Vision for Intelligent Automation in Banking

Brian Halpin, Chief Customer Officer, EMEA, Blue Prism
11:45 – 12:00 Banking Customer Stories

Paul Marshall, Partner Solutions Consultant, ME, Blue Prism
12:00 – 12:30 Open Discussion and Q&A


Fawwaz Qadan

Region Executive Middle East, Blue Prism

Fawwaz Qadan is passionate about business impactful solutions. He is the Region Executive and General Manager for Blue Prism in Middle East and Africa. Before joining Blue Prism, he led businesses in HP, Microsoft, SAP, and Splunk in the Middle East and Africa.

Brian Halpin

Chief Customer Officer, EMEA, Blue Prism

Brian is the chief customer officer, EMEA at Blue Prism where he manages the EMEA professional services, customer success, customer support and educational services teams and works closely with customers who are scaling their digital workforce. Prior to joining Blue Prism, Brian led two large scale RPA programmes as head of RPA at Bank of Ireland and global head of automation at HSBC where he scaled RPA and AI capabilities in four global digital operations centers supporting retail, corporate bank, private bank and global markets.

Paul Marshall

Partner Solutions Consultant, ME, Blue Prism

Paul has worked with enterprise customers across EMEA for two decades. His experience is rooted in high availability UNIX infrastructures, from Sun Microsystems, progressing through managed services for Oracle’s enterprise portfolio of applications and technologies. More recently he has brought his expertise to bear in the rapidly expanding RPA market, using his skills & experience of the enterprise IT landscape to help clients automate their business processes using Blue Prism’s Digital Workforce platform for superior operational outcomes.


Who Will Attend




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